Privacy policy

Who we are

This website is run by Fernhollow Bakery Test ([REGISTERED LEGAL NAME]), [BUSINESS ADDRESS]. We are the controller of your personal data under the UK GDPR and the Data Protection Act 2018, as amended by the Data (Use and Access) Act 2025. You can reach us at hello@example.com.

What we collect

We only collect what you send us through the contact form or by email:

• your name
• your email address
• what you would like and the date you need it
• anything you write in your message

Why we use it, and our legal basis

• To reply to you and to prepare your order. Our legal basis is taking steps at your request before entering a contract, and then performing that contract (UK GDPR Article 6(1)(b)).
• To answer general questions. Our legal basis is our legitimate interest in replying to people who contact us (UK GDPR Article 6(1)(f)).

Who else handles your data

Once our contact form is connected, contact form submissions are processed by Web3Forms on servers in the United States. This transfer outside the UK relies on [THE SAFEGUARD FOR THIS TRANSFER].

Our website host, Cloudflare, may process technical data such as IP addresses to deliver the site and keep it secure.

We do not sell your personal data.

How long we keep it

We keep messages and order details for [HOW LONG YOU KEEP THEM], and then delete them.

Cookies

This website sets no cookies and uses no analytics or advertising tools. If that changes, we will ask for your consent first, as the Privacy and Electronic Communications Regulations 2003 require.

Your rights

Under data protection law you have the right to:

• see the personal data we hold about you
• have it corrected
• have it deleted
• restrict how we use it
• object to how we use it
• receive a copy to pass to someone else, where this applies

Complaints

If you are unhappy with how we have used your data, please tell us first at hello@example.com, and we will acknowledge and respond to your complaint.

You can also complain to the UK's supervisory authority, the Information Commission.